Frequently Asked Questions
Everything you need to know about our high-performance water pump solutions.
How do I choose the right water pump for my home?
Selecting the right pump depends on your specific needs, such as the required flow rate, water pressure (PSI), and whether you are sourcing from a well, tank, or city line. We recommend checking the horsepower (HP) ratings on our product pages or contacting our support team for a personalized recommendation.
What is the typical shipping time for RPS Water Pumps?
Standard orders are processed within 1-2 business days. Depending on your location, shipping typically takes between 3 to 7 business days. We provide tracking numbers via email as soon as your order leaves our warehouse.
Do your pumps come with a warranty?
Yes, all RPS Water Pumps come with a standard 12-month manufacturer warranty that covers defects in materials and workmanship. Extended protection plans are also available for purchase at checkout.
What is your return policy for installed equipment?
We offer a 30-day return window for unused items in their original packaging. Please note that once a pump has been installed or run with water, it can only be returned if it is found to be defective under our warranty terms.
Are these pumps compatible with solar power systems?
Many of our models are designed for high efficiency and can be integrated into solar-powered setups. Please look for the 'Solar-Ready' badge on our product listings or consult the technical specifications for DC voltage requirements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home infrastructure investments.